24 NCAC 06A .0705         Responsible Gaming and Problem Gambling Information

An Operator shall provide the following Commission-approved responsible gaming and problem gambling information that shall be readily accessible to a Player:

(1)           Commission-approved telephone numbers or websites that an Individual may use to obtain information about problem gambling and resources addressing addiction and compulsive behavior and where to seek assistance with these issues;

(2)           a notification that underage gambling is a criminal offense and that anyone who facilitates an Underage Person to place a Wager has committed a criminal offense and shall be prohibited from Sports Wagering and Pari-Mutuel Wagering;

(3)           a list of the available responsible gaming limits and restrictions that may be invoked by the Player, including a means to initiate a "break" or interruption in play to discourage excessive play, and information on how to invoke those measures;

(4)           a link to the Voluntary Exclusion Program and enrollment information;

(5)           mechanisms in place for Players to detect unauthorized use of their Wagering Account, including the Player reviewing financial statements against known deposits;

(6)           a method for filing a dispute with the Operator; and

(7)           a method for filing with the Commission an unresolved dispute after reasonable means to resolve the dispute with the Operator have been exhausted utilizing forms and, in the manner prescribed by the Commission.

History Note:        Authority G.S. 18C-114(a)(14);

Previously adopted as Rule 1G-005;

Eff. January 8, 2024;

Readopted Eff. March 27, 2024.